Last updated: 6 March 2026
At Dental Collective, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our practice.
Dental Collective is a dental practice based in Durban, South Africa. We provide a range of dental and facial aesthetic services focused on ethical, patient-centred care.
For the purposes of POPIA, Dental Collective acts as the Responsible Party for personal information collected through this website.
If you have any questions about this policy, you may contact us at:
Email: reception@
Phone: 031 100 2283
Address: 4 Nollsworth Crescent, Nollsworth Park, Armstrong Avenue, La Lucia
We may collect and process the following types of personal information:
Information you provide directly, such as:
Name and surname
Email address
Phone number
Information submitted through contact or appointment forms
Any information you voluntarily provide in communication with us
Information collected automatically, such as:
IP address
Browser type
Device information
Website usage data (through cookies or analytics tools)
We only collect information that is necessary for legitimate business purposes or to provide services to you.
Your personal information may be used for the following purposes:
Responding to enquiries submitted through our website
Booking or managing appointments
Communicating with you about our services
Improving our website and patient experience
Complying with legal or regulatory obligations
Internal administrative purposes
We will only process personal information for specific, lawful purposes and in a way that is compatible with those purposes.
We do not sell or trade personal information.
Your information may be shared with trusted third parties only where necessary, such as:
Website hosting or IT service providers
Analytics or website performance tools
Appointment management systems
Regulatory or legal authorities where required by law
All third parties are expected to protect personal information in accordance with applicable privacy laws.
We take reasonable technical and organisational measures to protect personal information from:
Loss
Unauthorised access
Misuse
Alteration
Disclosure
While we strive to protect your information, no internet transmission is completely secure.
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may collect information such as:
Pages visited
Time spent on the site
Browser and device information
You may adjust your browser settings to disable cookies if you prefer.
In terms of POPIA, you have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Object to the processing of your personal information
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
Requests may be sent to the contact details provided above.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
The updated version will be published on this page with the revised date.
